If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you can request a refund directly from Apple. You'll need to have a valid reason for the request—it's not meant to be a way to get free trials or short-term use— but if you buy something by accident, buy the wrong thing, or get the wrong thing, or don't get anything, it's how you get your money back.
We want you to love your purchase, but if you are not completely satisfied, we will gladly accept many merchandise returns within 180 days of purchase. There are exceptions to our 180-day return policy. For example, Last Act items must be returned within 30 days of purchase. Complete details on exceptions can be found in the links below. https://makerspowerful.weebly.com/bitdefender-for-mac-outside-app-store.html.
Click More next to the app for which you want a refund. If you don't see the app you want, you'll need to choose your date range from the dropdowns under Purchase History. Click Report a Problem when it appears below the app name. We will not refund or credit the difference between the price charge and the time limit price reduction. Please note that we can only accept refund claims for products purchased through our online store purchases made from the Mac App Store and retail stores such as Amazon.com are subject to refund policies of these stores. Is this the return value from the open command and is my app's return value being swallowed somewhere? I also always get a 0 return code if I launch it from another program using execve (which is how the app is designated to be used).
Note: You can only report problems on items you purchased within the last 90 days.
What happens when you report a problem
When you report a problem with an app, you're given up to six options to choose (depending on the app or in-app purchase). The option you choose for reporting an issue with an app will determine what Apple will do next. In some cases, you will submit a refund directly. In other cases, you'll be directed to the developer's website for additional support. You may be redirected back to the app or game so you can redownload it if it didn't appear on your device.
Here is a list of the problems you can report and the action it will provide:
I'd like to request a refund - If you aren't happy with the app or game, you can try requesting a refund. Just fill out the form describing why you would like a refund and then click Submit. It's up to Apple's discretion whether they will refund your money or not depending on the issue.
I didn't authorize this purchase - 'If you were charged without your authorization, we'd like to help you as soon as possible. Visit iTunes Store Support to find out which contact methods are available for immediate assistance.' The link takes you to the iTunes Store support page
Didn't receive or unable to find purchase within app - (for in-app purchases) 'If you're having issues with this app, please contact the app's developer directly, they may have more specific troubleshooting steps for their app. Click on the App Site button to open the developer's support page.' The link takes you to the app's website.
App (or in-app) fails to install or won't download - 'If you're having issues with this app, please contact the app's developer directly, they may have more specific troubleshooting steps for their app. Click on the App Site button to open the developer's support page.' The link takes you to the app's website.
App doesn't work or behave as expected - If you're having issues with this app, please contact the app's developer directly, they may have more specific troubleshooting steps for their app. Click on the App Site button to open the developer's support page.' The link takes you to the app's website.
How to get a refund using your iPhone or iPad
Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so you're stuck using the web on your iPhone, iPod touch, or iPad as well. If it's more convenient, you can go directly to problem reporting via your email receipt.
Launch Mail from your Home screen (or your preferred email app of choice).
Search for 'Your receipt from Apple' if it's not immediately visible.
Tap on the receipt for the purchase your want refunded. (Unless you remember the date, there's no way to tell which receipt is which unless you tap it to open it, so you might end up tapping a lot..)
Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple's problem reports page.
Enter your Apple ID and password when prompted.
Tap Choose Problem and select a problem from the menu.
Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.
If you're not at your computer, or simply prefer to sidestep iTunes, you can still request a refund using any web browser.
Go to Apple's problem reports page: https://idmsa.apple.com/IDMSWebAuth/signin?appIdKey=6f59402f11d3e2234be5b88bf1c96e1e453a875aec205272add55157582a9f61&language=CA-EN
Log in with your Apple ID user name (typically your email address) and password.
Select the appropriate tab—all, music, movies, TV shows, apps, or books.
Select Report a Problem to the right of the purchase you want a refund for.
Click on Choose Problem and select your problem from the menu.
Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.
You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
How to get a refund using iTunes on Mac or Windows
Launch iTunes on either your Mac or Windows PC.
Click on Account in the menu bar.
Click on View Account.
Type in your Apple ID and password when prompted.
Click on See All under your Purchase History.
If you don't see the app you want, you'll need to choose your date range from the drop-downs under Purchase History.
Click More next to the app for which you want a refund.
Click Report a Problem when it appears below the app name.
Click on Choose Problem and select your problem from the menu.
Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly.
Best cad viewer app for mac step igs. You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
Note on refunds
App Store refunds typically take a day or two to process and you might get contacted by Apple support to verify the reason for the request. If you have any questions, let me know in the comments!
Updated May 2019: Updated for iOS 12 and macOS Mojave.
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There are something like a bazillion apps in the App Store. Do you know what that means? A lot of craptacular apps that should never be put on your iPhone. But sometimes you download an app not knowing it sucks or doesn't work or is buggy or isn't what you thought. Can you get a refund from the App Store? Yes! Here's how.
Remember, this isn't an official refund policy for the App Store because the iTunes Store Terms and Conditions specifically states:
Which means, your mileage is definitely going to vary when it comes to getting a refund on the App Store. If your cause is legitimate—like, say, you downloaded that bogus Yellow Pokemon app this weekend—it still may take weeks or even months before you get your money back. If you're just grouchy about being dumb? You probably won't ever get your money back. But at least we know there's a shot! So, how do you do it?
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Open up Your Account in iTunes
Go to the iTunes Store and check your account. It's in the top right corner.
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Check Your Purchase History
Once you're logged in, click 'See All>' under Purchase History
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Report a Problem
Scroll down until you see the big button that says 'Report a Problem'. Click that big button.
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Select the App
Find the app you want a refund for and select 'Report a Problem'
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Explain
Choose the problem you're having and write a detailed reason why you think you should get a refund for the app. Remember, you're fighting an uphill claim so make sure your reasons are legitimate to give yourself the best chance.
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Return Policy For Apple
Apple lists these six categories for your app-related complaints:
Return Policy For Mac Cosmetics
I didn't receive this application
I inadvertently purchased this application
This application does not function as expected
This application is not compatible with my device
I have another purchase or download-relation question
Good luck. Also, please only refund apps that really don't work. Developers need to eat too.